Services
One outsourced practice administration service.
Five areas of administrative work that have to happen for a practice to be paid properly, delivered together rather than piecemeal. None of it is clinical, and all of it tends to land on whoever is least able to protect the time for it.
PMB Support
PMBs are governed by their own rules and claims are assessed against those rules.
- Reviewing whether PMBs apply
- Preparing supporting documentation
- Submitting and re-submitting
Claims & Revenue Recovery
Rejected and short-paid claims are rarely abandoned deliberately.
- Reading the remittances
- Working the rejection reasons
- Clearing the backlog methodically
Authorisations & Motivations
HealthAdmin supports the administrative and funding process around clinical motivations.
- Preparing the application
- Coordinating supporting documentation
- Submitting on your instruction
Medical Scheme Liaison
Medical scheme queries, escalations and correspondence take a practice's front desk out of the room.
- Medical scheme follow-up
- Handling correspondence
- Escalating properly
Remote Practice Support
Not every practice needs another full-time administrator.
- Defined monthly capacity
- Claims processing and follow-up
- Revenue-related practice administration
The outcome
Practice revenue protection
Taken together, these five areas are what protecting practice revenue actually looks like day to day. HealthAdmin helps a practice identify, manage and follow up the administrative issues that affect what it is paid: claims that stalled, PMBs assessed as ordinary benefits, authorisations still outstanding, correspondence nobody had time to answer. Not every outstanding amount is recoverable, and no particular outcome is promised. What changes is that the work is being done, tracked and reported.
Charged as an agreed professional fee: a monthly retainer for ongoing support, with once-off backlog and clearance projects quoted separately. No commission, and no percentage of what your practice recovers.
HealthAdmin administers the process. Decisions on claims, authorisations and funding are made by the relevant medical scheme on the facts of each case, and no particular outcome is promised or guaranteed.
Information Officer registered with the Information Regulator
Yolandi du Plessis is the registered Information Officer for HealthAdmin. Registration number 2026-064282. Verify it on the Regulator’s portal.
Where is your practice losing time or revenue?
Tell us where the administrative pressure sits. PMBs, claims, authorisations, scheme queries, or a backlog nobody has time to work.
Please do not submit patient medical information through this website.